Return and Refund Policy

At Gizmo Grove Finds, we want you to be satisfied with your purchase. You may request a return within 30 days after your order is delivered.

Return Eligibility

To qualify for a return, the item must be unused, unworn, and in the same condition in which it was received. It must include its original packaging, accessories, manuals, and proof of purchase.

To request a return, email support@gizmogrovefinds.com with your order number, the item you wish to return, and the reason for the request.

Returns must be approved before they are shipped. Do not return an item to the address shown on its original shipping label or directly to the manufacturer. After approving the request, we will provide the correct return instructions and destination. Unauthorized returns might not be accepted or refunded.

Return Shipping

For ordinary returns, including change-of-mind, accidental orders, or products that are no longer wanted, the customer is responsible for return-shipping costs. Original shipping charges are nonrefundable unless the return resulted from our error.

Gizmo Grove Finds will cover the appropriate resolution when an item is damaged, defective, incorrect, or missing.

Damaged, Defective, Incorrect, or Missing Items

Please inspect your order when it arrives. If an item is damaged, defective, incorrect, or missing, contact support@gizmogrovefinds.com within 30 days after delivery.

Include:

• Your order number

• A clear description of the problem

• Photographs or video showing the item and the defect or damage

• Photographs of the original packaging and shipping label for incorrect or missing items

After reviewing the information, we may provide a replacement, refund, or other appropriate resolution. Please do not discard the product or packaging until the claim has been resolved.

Nonreturnable Items

The following items cannot be returned unless they arrive damaged, defective, or incorrect:

• Opened or used personal-care, hygiene, health, or consumable products

• Gift cards

• Downloadable or digital products

• Items identified as final sale

• Products damaged through misuse, improper installation, modification, neglect, or normal wear and tear

Please contact us before purchasing if you have questions about whether a product is returnable.

Exchanges

The fastest way to obtain a different item is to request a return of the original item. If the return is approved, you may place a separate order for the replacement item.

Order Cancellations

Contact support@gizmogrovefinds.com as soon as possible if you need to cancel an order. We will attempt to cancel orders that have not entered processing or fulfillment, but cancellation cannot be guaranteed after an order has been submitted for fulfillment or shipped.

Refunds

We will notify you after your return or claim has been reviewed. If approved, the refund will be issued to the original payment method.

Please allow up to 10 business days after approval for us to process the refund. Your bank or card provider may require additional time to post the credit. If more than 15 business days have passed since your refund was approved, contact support@gizmogrovefinds.com.

Refunds for items not received because an incorrect or incomplete shipping address was entered might be reduced by shipping, return, or reshipment costs.

Contact Us

For questions about returns or refunds, contact:

Gizmo Grove Finds
support@gizmogrovefinds.com